Merchandise

You can return most items sold by StartStaging.com within 20 days from the shipping date.  Clearance items are non-returnable. You may bring the item to our warehouse in Seattle, WA (call 1-877-88 STAGE for directions) or ship the unwanted merchandise to us using the following instructions:

Simply initiate the return within 20 days from the ship date and ensure that the item is in it's original condition (including: packaging, manuals, warranties, accessories, etc). We must receive your item back within 30 days of the original ship date to you.  Please allow us 14 days from the time we receive your item to process your return.

For your protection, we suggest all returns be sent back by a traceable carrier.  The customer must pay return shipping costs.  After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-item.  For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase.  If you paid with a check then your refund will be issued as a check and mailed back to the original shipping address..

Shipping Method and TimeFrame: 

The majority of our orders are shipped via UPS. Most in-stock items will arrive on your doorstep 5-8 business days after receipt of your order.

Cancellations

Customers can cancel any order within 3 days from ordering the product online.  Please call our Seattle location with the order information. 1-877-88-STAGE

Exchanges

If you received a faulty item and need to exchange it for the same item StartStaging.com will assist you in this process. If you would like to exchange an item for a different one, please return the original item in accordance with our return policy and we will exchange for a different product.  Price change and shipping costs will apply to the purchase of the new item.

Online Privacy Policy

StartStaging.com will not share any of your information with any outside source under any conditions.

Colors

We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Contact Information and Return Address

StartStaging.com
1222 E. Pine St.  Seattle, WA. 98122
1-877-88-STAGE
info@startstaging.com