Return Policy:

Merchandise

You can return most items sold by Stagedbydesign.com within 20 days from purchase.  We DO NOT return air mattresses. Clearance items are non-returnable. You may bring the item to our warehouse in Seattle, WA, 2440 6th Ave S. or ship the unwanted merchandise to us using the following instructions:

Simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, etc). We must receive your item back within 30 days of the original ship date to you.  Please allow us 14 days from the time we receive your item to process your return.

For your protection, we suggest all returns be sent back by a traceable carrier.  The customer must pay return shipping costs.  After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-item.  For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase.  If you paid with a check then your refund will be issued as a check and mailed back to the original shipping address.

Exchanges

If you received a faulty item and need to exchange it for the same item Stagedbydesign.com will assist you in this process. If you would like to exchange an item for a different one, please return the original item in accordance with our return policy and we will exchange for a different product.  Price change and shipping costs will apply to the purchase of the new item.